Frequently Asked Questions
Find answers to common questions about Connection features, setup, and workflow.
Getting Started
How fast does Connection make a cocktail?
Connection takes just 5 seconds to prepare complex cocktails with multiple ingredients.
Do I need bartending experience to use it?
No specific skills are required. Connection is designed to simplify service with an intuitive touchscreen interface and automatic dosing.
How many cocktails can it produce per minute?
High productivity: it can make up to 6 cocktails per minute (~360 per hour) with no expertise needed.
Can I customize cocktails and ingredients?
Yes. Connection stores over 100 ingredients and 100 international cocktail recipes in memory, and you can insert new recipes and ingredients.
Models & Setup
What is the difference between Connection 10 and Connection 15?
Connection 10 is a system for 10 ingredients (about 20 inexperienced cocktails / about 40 experienced cocktails). Connection 15 is a system for 15 ingredients (about 35 inexperienced cocktails / about 60 experienced cocktails).
Can Connection connect to a keg dispensing system?
Yes. Connection can connect to the keg dispensing system in your venue (sparkling wine, Coca cola, tonic water, soda water and lemon soda) to directly dispense complete cocktails.
How does Connection reduce waste?
Accurate dosing helps optimize consumption without waste. The comparison shown for servings per liter is 20 with accurate dosing vs 15 with waste and imprecision.
Do I get reporting and control tools?
Yes. Connection supports remote Wi‑Fi connection for managing settings / quantities and downloading reports, with information viewable in real time.
Expert Workflow
What is the “EXTERNAL” function?
By assigning an “EXTERNAL” label to an ingredient, you tell Connection that the item isn’t in the machine. Connection will dose what’s inside and leave space for the external ingredient to be added manually.
Can you give an example of “EXTERNAL” in a cocktail?
Example: for an Americano (Campari, Red Vermouth, Soda Water—with Soda marked “EXTERNAL”), Connection will dose Campari and Vermouth and leave room for Soda to be added manually.
Is Connection suitable for more than cocktails?
Yes. It is also suitable for wines, juices, bitters, syrups and carbonated drinks.
How do I request information or a demo?
Contact us today for information, demo requests or quotes. We are here to help and assist you.